The current version of the software for the MEM device (1.6) you can get by contacting support: firstname.lastname@example.org, specify in the letter the name of your organization, contact phone number and serial number of the device.
The driver for the MEM device is included in the software and is installed automatically. If necessary, you can also download it from our website.
1. The device is not visible in the system
After connection, the green LED does not light up. The program displays the message "Error setting frequency!". Or "Error -1: initialization of the I / O port is not performed".